Version: 2025

ICeVisuals (I.C Everts), including all activities conducted under the trading name IdalienEverts.com, is responsible for the processing of personal data as reflected in this Privacy Policy.
 

We take your privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and how we keep it safe — in compliance with the General Data Protection Regulation (GDPR).
 

1. Who We Are
 

ICeVisuals (I.C Everts)
Trading as: IdalienEverts.com
KVK: 91706890
VAT: NL004910332B91
Email: hello@idalieneverts.com
Website: www.idalieneverts.com

ICeVisuals is the legal entity responsible for all services and data processing activities.
 

2. Personal Data We Collect
 

We collect the following types of data:
 

Personal identification information

• First and last name

• Email address

• Phone number (optional)

• Address or billing address

• Company name & VAT number (if applicable)
   

Payment information

Processed securely through third-party providers (e.g., Stripe, PayPal).
We do not store your full payment details.
 

Usage data

• IP address

• Browser type and version

• Device information

• Pages visited

• Click behavior

• Referrer information

• Time spent on pages
   

Marketing & cookies

• Email engagement (opens, clicks, unsubscribes)

• Social media interactions

• Cookie data

• Tracking pixels (e.g., Facebook Pixel, Google Analytics)
   

Coaching & program data

• Notes you voluntarily share during coaching

• Forms, assessments, or questionnaires

• Homework submissions or messages

• Website or business information you provide for feedback
   

Sensitive data

We do not intentionally collect sensitive data unless you voluntarily provide it (e.g., past experiences or personal background during coaching).

If sensitive information is shared, it is treated as confidential and used only to deliver your service.
 

3. How We Collect Personal Data
 

We collect data in the following ways:

• When you purchase a product or program

• When you sign up for a newsletter

• When you download a free resource

• When you join a course or membership

• When you book a coaching session

• When you fill in a form or quiz

• When you communicate via email or messaging apps

• Through cookies, tracking pixels, and analytics tools
   

4. Purpose of Processing
 

We collect and process your data for the following purposes:
 

A. To deliver coaching, courses, and digital products

Legal basis: Performance of contract
 

B. To communicate with you

• Sending confirmations

• Sending updates about your programs

• Customer support
  Legal basis: Legitimate interest
   

C. To manage payments and invoicing

Legal basis: Legal obligation
 

D. For marketing and email communication

• Email newsletters

• Launch announcements

• Personalized marketing
  Legal basis: Consent
   

E. For website analytics & optimization

• Understanding user behavior

• Improving user experience
  Legal basis: Legitimate interest or consent, depending on cookie settings
   

F. For legal and administrative requirements

Legal basis: Legal obligation
 

5. How Long We Store Your Data
 

• Financial records: 7 years (mandatory by law)

• Coaching notes & program data: up to 5 years

• Email marketing data: until you unsubscribe

• Analytics data: retention period set by Google Analytics

• Digital product access: as long as your access remains active

We never store personal data longer than necessary.
 

6. Sharing of Personal Data
 

We do not sell your personal data.

We may share data with trusted third parties only when necessary, such as:

• Payment processors (Stripe, PayPal)

• Email platforms (MailerLite, ConvertKit, or similar)

• Calendar/booking software

• Analytics tools (Google Analytics)

• Website hosting providers

• Customer support tools

• Contractors or team members assisting with your project (bound by confidentiality)

All third parties comply with GDPR and have Data Processing Agreements in place.
 

7. International Data Transfers
 

Some tools we use may store data outside the EU (e.g., U.S.-based platforms).
We only work with parties that have:

• Standard Contractual Clauses (SCC)

• GDPR compliance certifications

• EU-U.S. Data Privacy Framework participation

We take appropriate measures to protect your data during such transfers.
 

8. Cookies & Tracking Technologies
 

Our websites use:

• Functional cookies

• Analytical cookies

• Marketing cookies

• Tracking pixels (Facebook, Instagram, TikTok)

Upon first visit, you will see a cookie banner where you can select, allow, or refuse non-essential cookies.

You can also delete cookies via your browser settings at any time.
 

9. Email Marketing
 

When you subscribe to our email list:

• We store your name and email

• We track your engagement (opens, clicks) to improve our content

• You can unsubscribe at any time via the link in each email

Marketing emails are only sent with your explicit consent, in compliance with GDPR.
 

10. Your Rights Under GDPR
 

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Object to processing

• Request data transfer (data portability)

• Withdraw consent at any time

• File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
   

To exercise your rights, send a request to:
📩hello@idalieneverts.com

We respond within 30 days.
 

11. Security of Your Data
 

We protect your data through:

• Encrypted connections (SSL)

• Password-protected accounts

• Two-factor authentication where possible

• Limited internal access

• Secure cloud storage

• Regular security reviews
   

Despite our efforts, no digital system can be 100% secure, and Clients accept this inherent risk when using online services.
 

12. Children’s Privacy
 

We do not knowingly collect data from persons under 16 years old.
If accidental collection occurs, we delete the data immediately upon discovery.
 

13. Changes to This Privacy Policy
 

We may update this Privacy Policy occasionally to reflect changes in laws, services, or technology.

Last updated: January 2025

The latest version will always be available on our website.