Version: 2025

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These Terms and Conditions (“T&C”) apply to all coaching services, online courses, digital products, programs, consulting services, and subscription-based offerings provided by ICeVisuals (I.C Everts), including all services delivered under the trading name IdalienEverts.com.

ICeVisuals is the legal entity.

IdalienEverts.com is the operating brand name owned by ICeVisuals.
All agreements, payments, and legal obligations fall under ICeVisuals.

By purchasing, booking, or accessing any service or product from ICeVisuals / IdalienEverts.com, the Client agrees to these T&C.
 

Article 1. Definitions

Contractor:

• ICeVisuals (I.C Everts), KVK 91706890, operating under the trading name IdalienEverts.com.
  
  Client:

• Any natural or legal person who purchases coaching, courses, digital products, or programs from ICeVisuals.
  
  Agreement:

• The binding agreement between the Client and ICeVisuals, applicable upon payment, enrollment, or written acceptance.
  
  Services:

• Coaching, online programs, consulting, memberships, subscriptions, and all related services.

• Digital products:

• Any downloadable, self-study, or pre-recorded material.

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Article 2. General

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1. These T&C apply to all offers, agreements, services, and products from ICeVisuals.

2. By purchasing or enrolling in any service, the Client agrees to these T&C.

3. The Client’s own purchasing terms are excluded.

4. If a provision becomes invalid, the remaining provisions remain fully effective.

5. “ICeVisuals” in these T&C includes all activities conducted under IdalienEverts.com.

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Article 3. Offers & Proposals

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1. All offers, quotes, and prices are non-binding unless a specific acceptance period is stated.

2. ICeVisuals may rely on information provided by the Client and assumes accuracy.

3. Obvious mistakes or errors do not bind ICeVisuals.

4. Offers apply only to the specific service mentioned and not automatically to future services.

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Article 4. Prices

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1. All prices are listed in euros and exclude VAT unless stated otherwise.

2. ICeVisuals may adjust prices due to legal, tax, or operational changes.

3. Price changes do not affect existing Agreements unless legally required.

4. For long-term programs, recurring subscriptions, or memberships, price changes will be communicated at least 30 days in advance.

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Article 5. Agreement Formation

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1. An Agreement is established when:

   • The Client completes a purchase,

   • The Client enrolls in a program,

   • The Client signs a coaching agreement,

   • Or when ICeVisuals confirms acceptance in writing.

2. Agreements for coaching or programs are for the duration specified in the offer or sales page.

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Article 6. Nature of the Services

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1. ICeVisuals provides coaching, education, guidance, and strategic support — not therapy, medical treatment, legal advice, or financial advisory.

2. All services are offered under a best-efforts obligation, not a results guarantee.

3. The Client remains responsible for their own actions, decisions, and outcomes.

4. Third parties may be engaged where necessary.

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Article 7. Client Responsibilities

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The Client must:

1. Provide accurate information when requested.

2. Actively participate in coaching or programs.

3. Attend scheduled sessions or complete online modules.

4. Ensure stable internet and access to required tools.

5. Respect the intellectual property and confidentiality of materials.

Failure to cooperate may reduce results; ICeVisuals is not responsible for such outcomes.

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Article 8. Access to Digital Products & Online Courses

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1. Access is personal and non-transferable.

2. Sharing login details or course materials is strictly prohibited.

3. ICeVisuals may revoke access in case of misuse, without refund.

4. Lifetime access means access for the lifetime of the program, not the lifetime of the Client.

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Article 9. Coaching Sessions

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1. Coaching sessions must be scheduled within the program period.

2. Missed or cancelled sessions are not refunded unless the Agreement states otherwise.

3. If the Client is late, the session time cannot be extended.

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Article 10. Payment Terms

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1. All purchases are binding and non-refundable unless required by law.

2. Online courses, digital products, and programs must be paid upfront, unless a payment plan is offered.

3. Payment plans must be completed in full, regardless of participation or usage.

4. Failure to complete a payment plan does not cancel the Agreement.

5. Payments overdue may result in suspension of service access.

6. Reminder 1: €25 administration fee
   Reminder 2 (after 28 days): €50 administration fee

7. After 28 days overdue, statutory interest and collection costs apply.

8. Disputed invoices must be submitted within 14 days.

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Article 11. Refund Policy

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1. Digital products, downloadable materials, and online courses are non-refundable.

2. Coaching and programs are non-refundable once the first session or module is delivered.

3. Refunds are not granted based on:

   • change of mind

   • lack of participation

   • personal circumstances

   • financial difficulties

4. If a legal cooling-off period applies (for consumer purchases), this will be stated explicitly at checkout.

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Article 12. Subscriptions & Memberships

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1. Recurring services renew automatically unless canceled in writing.

2. Notice period: 30 days before the next billing date.

3. No partial refunds for unused time.

4. Unused sessions or hours do not roll over.

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Article 13. Intellectual Property

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1. All materials, methods, videos, frameworks, templates, and concepts remain the property of ICeVisuals.

2. The Client receives a personal, non-transferable license for their own use only.

3. Materials may not be shared, copied, resold, or distributed without written permission.

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Article 14. Confidentiality

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1. Both parties will keep all shared information confidential.

2. Confidentiality does not apply if required by law.

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Article 15. Liability

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1. ICeVisuals is not liable for decisions or actions taken by the Client based on coaching or program content.

2. ICeVisuals is not responsible for indirect or consequential damages, including lost income or opportunities.

3. Liability is limited to the amount paid for the service.

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Article 16. Force Majeure

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Illness, technical disruptions, or external circumstances beyond ICeVisuals’ control may delay services.
If disruption continues for more than 60 days, both parties may terminate without compensation.

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Article 17. Personal Data & Privacy

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1. Personal data is processed in compliance with GDPR.

2. See the Privacy Policy for full details

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Article 18. Indemnification

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The Client indemnifies ICeVisuals against third-party claims arising from the Client’s use of the services.

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Article 19. Applicable Law

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1. Dutch law applies to all agreements.

2. Disputes will be submitted to the competent court in the district of ICeVisuals.

3. The Vienna Sales Convention does not apply.

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Article 20. Copyright

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1. All created materials belong to ICeVisuals.

2. Unauthorized sharing or reproduction is prohibited.

3. ICeVisuals may reuse gained knowledge while maintaining confidentiality.